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...building beautiful bendy bodiesTM

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 Booking and Payment Policy

  • Booking is essential for all Pilates Classes / Courses; both Private Sessions & Group Classes
  • We operate by First-Come First-Served booking
  • Advanced payment, in full, is required for all courses
  • All payments are non-refundable and non-transferable
  • Clients cannot split or share courses
  • Courses cannot be transferred to another client
  • Courses are not sold with a guarantee of a specific teacher taking certain classes
  • Courses cannot be extended once the course has finished
  • We offer class flexibility for those clients who work shifts
  • We offer courtesy Catch-up classes; policy information listed below. 

Courtesy Catch-Up Class Policy - NOT CURRENTLY AVAILABLE

  • We strive to offer courtesy Catch-up classes for Group Matwork classes.
  • Help yourself get a Catch-up class by giving your missed class to someone else.
  • To be eligible for a Catch-up class, please see our Cancellation Policy below.
  • Courtesy Catch-Up classes are subject to availability and are not guaranteed.
  • Courtesy Catch-Up classes must be taken within the duration of the course period.
  • Missed classes do not carry over to new courses.
  • We will do our best to offer you an alternative day/time to catch-up a missed class.
  • Please don't be a "No-Show". Let us know asap if you cannot make your class, so we can offer that space to someone else.

 Cancellation Policy

  • Group Reformer and Private sessions: 
    • 24 hour cancellation policy strictly enforced
    • If less than 24 hours we will try to find a replacement, if not, you forfeit the class
    • Cancellation via text message only
    • If you do not get a reply, your text message has not been received
  • Catch-up classes for Group Matwork classes:
    • Not currently available

General

  • Matwork class duration: 55 minutes.
  • Reformer class duration: 55 minutes.
  • We advise you to wear comfortable clothing that you can move easily in.
  • Avoid clothing with zips or clips/buttons as it damages our equipment.
  • Remove any jewelry before class:
    • for your safety; it could reduce your circulation or get caught on equipment
    • to protect our equipment.
  • Ensure that your phone is turned off, or put on silent so as not to disturb others in class.
  • The Studio is a shoe-free area. Please take off your shoes before you enter the studio.
  • Toe Socks with grips must be worn for all classes. Toesox and Tavi Noir grip socks are available to purchase at the studio.
  • Please be on time for your class.
  • Inform your instructor before the class if you have any injuries or any health issues.
  • Please do not come to class if you are sick or have anything contagious. Contact us or see our Catch-up policy above.

What to Bring:

  • Pilates Lifestyle provides everything you need for your Pilates barre, reformer or matwork class.
  • You might like to bring a towel and a water bottle. We have a water cooler for clients.

 

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+ Pilates course booking

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