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Please note that preventing cookies is likely to impact the functionality or performance of this Site, or prevent you from using certain services provided through it. If you choose to do so, we cannot guarantee access to the services provided through this Site or be sure how this Site will perform during your visit. Doing so will also affect our ability to update this Site to cater for user preferences and improve its performance.
The types of cookies we currently use on this Site are set out below. The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide.
Cookie Category Details:
Strictly necessary cookies are essential to enable you to move around this Site's shop and use its features and/or services. These cookies allow this Site to provide services at the request of users.
This Site use strictly necessary cookies to:
Identify you as being logged in to this Site in order to use the shop's check out facilities.
Performance cookies allow us to update this Site to cater for Site user preferences and improve performance. They collect information about how this Site is used, e.g. which pages users visit most often and where error messages are delivered. These cookies don't collect information that identifies individuals. All information is anonymous.
This Site use performance cookies to:
Provide statistics on how this Site is used (including selections that you have made and cities' information that you have viewed, during your use of this Site)
Gather non-user specific technical data regarding usage of this Site and provide statistics on how our Site is used
Help us improve the Site by measuring any errors that occur
Functional cookies allow this Site to remember choices you make, e.g. your user name, log in details and language preferences, and any customisations you make to Site pages during your visit. They are necessary to provide features and services specific to individual users.
This Site use functional cookies to:
Show you when you're logged in to the Site
Publish relevant content based on the type of content you have agreed to view
Where selected by a user, provide enhanced log-in functionality (keeping users logged in despite navigating away from the Site)
Ensure users are only actively asked once to register or log in to the Site
Further general information about cookies is available at www.allaboutcookies.org.
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Please review the following terms and conditions carefully. This agreement is a legally binding contract between you ("You" or "Your") and Pilates Lifestyle ("Pilates Lifestyle," "We" or "Us") regarding Your access to and use of the Pilates Lifestyle web site (the "Site"). By accessing the Site, You agree to the terms and conditions as outlined in this legal notice. Pilates Lifestyle reserves the right to change these terms and conditions from time to time at its sole discretion, without prior notice, by posting such revised terms and conditions on the Site. It is Your obligation to routinely review these terms and conditions and Your continued use of the Site following any such change (whether or not You have reviewed such change) constitutes Your agreement to follow and be bound by the terms and conditions as changed. You agree not to: (a) upload, transmit, post, email or otherwise make available to the Site, any content or other material in any format that: (x) is false, inaccurate, unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, and/or otherwise objectionable; (y) infringes any third party's intellectual property; or (z) contains viruses, worms, Trojan horses, corrupted files, or any other similar software or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (b) alter, remove, or falsify any attributions or other proprietary designations of origin or source of any other content appearing on the Site or contained in a file that is uploaded to the Site; (c) impersonate any person or entity, including, but not limited to, an Pilates Lifestyle official or falsely state or otherwise misrepresent Your affiliation with a person or entity; or (d) attempt, through any means, to gain unauthorized access to the Site. The use of any device, software or routine that interferes or attempts to interfere with the proper working of the Site is expressly prohibited.
Returns, refunds & replacements:
There are no refunds for our DVDs, audio files or Toe Socks.
Audio files can be downloaded once only.
Damaged or faulty goods will be exchanged, upon receipt of the damaged goods.
Damaged goods for exchange must be returned within 14 days.
The return post and packaging costs are not refundable.
10% administration fees will be deducted from any refunds on courses or gift vouchers purchased online. Partial refunds on courses and gift vouchers will not be made. Courses and gift vouchers purchased cannot be exchanged for cash or other items for sale at Pilates Lifestyle.
You will be billed for a lump-sum that includes the length of your payment terms.
Proprietary Rights Restrictions
All material on the Site including without limitation all informational text, photographs, graphics, audio, video, messages, files, documents, images or other materials (collectively, the "Materials"), whether publicly posted or privately transmitted, as well as all derivative works, is owned by Pilates Lifestyle or other parties that have licensed their material to Pilates Lifestyle and is protected by copyright, trademark and/or other intellectual property laws. Pilates Lifestyle disclaims any proprietary interest in trademarks, service marks, logos, slogans, domain names and trade names other than its own. Trademarks, logos, images and service marks displayed on the Site are the property of either Pilates Lifestyle or other third parties. You agree not to display or use such marks without written permission from Pilates Lifestyle or the appropriate party.
The Materials on the Site may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means. Use of the services offered by Pilates Lifestyle requires an email address. You, as a Member are solely responsible for using your own email address to gain authorized access. You also agree not to disclose or otherwise disseminate your user email address to gain unauthorized access, except as may be specifically required by law. Unauthorized access to the service is a breach of this agreement and a violation of law. Any modification of the Materials, use of the Materials on any web site or networked computer environment, or use of the Materials for any purpose other than personal, non-commercial use is a violation of the copyright, trademark, and other proprietary rights in the Materials and is expressly prohibited. Nothing on this Site shall be construed as conferring any license under any of the Pilates Lifestyle or any third party's intellectual property rights, whether by estoppels, implication or otherwise.
Links to Other Web Sites
This Site may produce automated search results or otherwise link You to other sites on the Internet. If any link is offered connecting You to a third party web site, it is as an accommodation to You and to the respective third party site owner and is provided without charge. Sites linked to and from this Site are not necessarily under the control of Pilates Lifestyle and We shall have no responsibilities or liabilities whatsoever for the content including, without limitation, the accuracy or reliability of any information, data, opinions, advice or statements set forth therein, or privacy practices of any such linked site or any link or linking program at any time. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of Pilates Lifestyle, and You acknowledge that Pilates Lifestyle is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the site by Pilates Lifestyle or any association with its operators. We do not necessarily endorse companies (or related products or services) to or from which the Site is linked. If You decide to access any of the third party sites linked to this Site, You do so entirely at Your own risk.
Disclaimer of Warranties
The Materials on this Site may contain inaccuracies or typographical errors. We make no representations about the accuracy, reliability, completeness or timeliness of the Materials. The use of this Site and the Materials is at your own risk.
Pilates Lifestyle DOES NOT WARRANT THAT THE SITE WILL OPERATE ERROR-FREE OR THAT THIS SITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS. IF YOUR USE OF THE SITE OR THE MATERIALS RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, Pilates Lifestyle IS NOT RESPONSIBLE FOR THOSE COSTS. THE SITE, AND THE CONTENTS THEREIN, ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, QUIET ENJOYMENT, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. WE ARE NOT RESPONSIBLE FOR DAMAGE OR LOSS CAUSED BY ERRORS OF THE SITE, CONTENT ON THE SITE OR THE INTERNET. Pilates Lifestyle DOES NOT EXERCISE CONTROL OVER ANY THIRD PARTIES THAT PROVIDE CONTENT TO THE SITE AND THEREFORE PROVIDES NO REPRESENTATIONS OR WARRANTIES REGARDING SAME. ADDITIONALLY, THE SITE MAY BE UNAVAILABLE UNEXPECTEDLY AS A RESULT OF ERRORS OR CIRCUMSTANCES BEYOND OUR CONTROL.
Limitation of Liability
THE PROVISIONS OF THIS PARAGRAPH WILL SURVIVE ANY TERMINATION OF THIS AGREEMENT. SOME STATES DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.
You agree to indemnify, hold harmless and release Pilates Lifestyle, its directors, officers, and employees, from and against any and all claims, damages, costs and expenses, including reasonable attorney's fees, arising from or related to Your use of the Site and/or any content contained therein.
Changes to the Service
Failure to Abide by these Terms
Our policy is not to collect any personal information about you when you visit our website unless you consciously choose to make such information available to us.
When you visit our website, our web server automatically recognizes only the Internet domain and IP addresses from which you accessed our website. This information does not result in the identification of your personal e-mail address or other personal information. In addition, we gather information regarding the volume and timing of access to our website by collecting information on the date, time and website pages accessed by visitors to the website. We do this so that we can improve the content of our website, and this information is not shared with other organizations. Again, only aggregate information is collected, and individual visitor's personal information is not identified.
If you choose to share personal information with us- by sending us a message, or filling out an electronic form with personal information, we will use the information only for the purpose you authorised. Some of the information may be saved for a designated period of time to comply with archiving policies, but we will not disclose the information to third parties or other governmental or private agencies, unless required to do so by law. And if we are required to disclose information about you by law, we will make every effort to notify you of the disclosure in advance.